Privacy Policy

Broadmedia Corporation
CEO　Taro Hashimoto
Effective: May 10, 2004
Revised: September 13, 2005
Revised: February 2, 2007
Revised: October 1, 2007
Revised: April 1, 2020

Our corporate philosophy is to contribute to communities through quality content and services produced by human creativity. We recognize that your personal information is a valuable asset, and we will ensure that our employees and executive staff will protect your personal information by appropriately and safely handling the information provided by you, and abiding by our compliance program for the protection of personal information.

1. Collection, Use, and Disclosure of Personal Information

When collecting personal information, we will specify its intended use. We will only use or disclose the information for the specific purposes for which you have given consent. We will not use the information in any ways that exceed the specified purposes, and will implement appropriate measures to ensure that the information cannot be used for other purposes.

2. Safety of Personal Information

We fully understand the risks associated with handling personal information, and we will strive to protect your information from unauthorized access, leakage, loss or destruction. Should such incidents occur, we will take appropriate action in a most timely manner to prevent their recurrence.

3. Compliance with Laws and Regulations

We will comply with all Japanese laws, guidelines, and other regulations regarding the handling of personal information.

4. Establishment, Implementation, Maintenance and Improvement of Compliance Program for the Protection of Personal Information

On December 13, 2005, our company acquired Privacy Mark certification in compliance with the Japanese Industrial Standards (JIS) guidelines. We established and implemented a compliance program for the protection of personal information in compliance with JIS Q 15001: 2017 (Requirements for Compliance Program on Personal Information Protection). We continue to maintain and improve our compliance program through periodic reviews.

5. Inquiries and Complaints

We will respond to inquiries and complaints regarding personal information within a reasonable amount of time. If you request the disclosure, amendment, or deletion of your personal information, we will do so without delay. Please contact us at the number previously notified to you or the Broadmedia Personal Information Help Desk below.

Broadmedia Personal Information Help Desk

Tel: +81-3-6439-3725
Open 10AM to 6PM, except for weekends and holidays

To make an inquiry via our website, please clickhere.

Effective: August 31, 2007
Revised: October 1, 2007
Revised: December 6, 2013
Revised: December 22, 2017
Revised: April 1, 2020

Use of Personal Information

Specification and Disclosure of the Intended Use of Personal Information

The personal information collected by our company will be used for the following purposes.

	Type of Personal Information	Use
1	Customers’ personal information (excluding the personal information defined in 2 to 5)	＜Provision of services＞ Provision of our services Provision of information about our current services, new services and new options Provision of information based on results of research and analysis on how our services are used Research on and action against system failures and accidents involving our service Billing Transfer of funds, documents, etc. After-sales service Activities relating to the suspension of our services Other purposes as defined in the Terms of Use or similar ＜Campaigns etc.＞ Notices about our and other companies’ products, services, campaigns, previews and events; provision of gifts Questionnaires, monitoring or testing Display and distribution of advertisements and delivery Market research and development of products and services ＜Handling Inquiries＞ Responding to inquiries and consultation, and making contact Confirming the identity of customers who contact us ＜Other＞ Fulfillment of rights and obligations based on laws and contracts Confirmations relating to audits Other matters accompanying or relating to our operations
2	Personal information about students of Renaissance High School (including affiliated schools, which applies hereinafter) and their parents	Creation of student rolls, grade reports and other documents, teaching and paperwork Guiding students, career counseling, etc. Including the names of graduates, future graduates and successful university applicants in a list
3	Personal information about applicants for admission to Renaissance High School	Sending school brochures, application guidelines, notices of explanatory meetings or other information materials and making phone calls Communicating deficiency in an application document or omissions in an attached document Creating and sending documents relating to admission procedures Sending a notice to the school that an applicant is or was enrolled for our school, to the school that the applicant is currently attending or graduated from if an inquiry is received about whether the applicant has applied for our school
4	Personal information about graduates from Renaissance High School	Creating a list of graduates, certificates and other documents; teaching; and paperwork Including the graduates’ names in the list of successful university candidates or other documents
5	Information about persons who asked for brochures or made inquiries about Renaissance High School	Sending school brochures, application guidelines, notices of explanatory meetings or other information materials and making phone calls Handling inquiries
6	Shareholders	Provision of documents and other materials, as determined by various laws and regulations Management as determined by various laws and regulations Disclosure as part of the information to be disclosed by our company (limited to information regarding certain major shareholders) Execution and documentation of shareholders' meetings
7	Contact person for a business partner or a potential client	Keeping informed about the contact point of potential clients, business partners, etc. Contact/visit the person in question Fulfillment of a contract and demands for the fulfillment of a contract Provision of information regarding products, services, campaigns, etc. related to our company or other relevant 3rd-party businesses Billing Transfer of funds, documents, etc Responses to inquiries and requests Fulfillment of rights and obligations based on laws and contracts Confirmations relating to audits Other matters accompanying or relating to our operations
8	Applicants for employment	Selection of applicants Responses to inquiries and requests Communication with applicants Fulfillment of rights and obligations based on laws and contracts Confirmations relating to audits Other matters accompanying or relating to our operations
9	Employees	Personnel management and employee benefit procedures-including human resources, attendance, salary, health, and medical-related matters Provision of tools necessary to perform business Fulfillment of rights and obligations based on laws and contracts Confirmations relating to audits Other matters accompanying or relating to our operations
10	Personal information received from clients/business partners	Fulfillment of outsourced business relating to agencies or the operation of the science test

Please note that in addition to the above, there may instances in which additional usages will be individually defined when the disclosure of personal information is necessary for other services, surveys, etc.

Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties, except for the purposes for which you have given consent. However, this does not apply in the following:

(1) When complying with laws and regulations
(2) When disclosure is necessary for the protection of human life, human health or property, and it is difficult to obtain your consent
(3) When disclosure is necessary for reasons of public health or the sound development of children, and it is difficult to obtain your consent
(4) When it is necessary to cooperate with government agencies, local authorities, or parties working on their behalf to perform their duties as required by law, and obtaining your consent may obstruct those duties

External Consignment of Personal Information

We may consign personal information to third parties in order to facilitate smooth business operations. Personal information will only be consigned to carefully selected third parties that meet the standards defined by our company. Use of personal information will also be managed and supervised by our company.

Inquiries Regarding Personal Information

Please address any inquiries and complaints regarding personal information to the address written below. This includes requests for notification of purpose of use, disclosure, amendment, deletion, discontinuation of use, removal, and discontinuation of provision to third parties.

Note that the personal information collected from the help desk below will be used to answer inquiries related to personal information and to make further improvements to our privacy policy.
Please inquire only if you agree with the above terms.

Broadmedia Personal Information Help Desk
TEL 03-6439-3725
Open 10AM to 6PM, except for weekends and holidays

To make an inquiry via our website, please click here.

Person responsible regarding personal information
Privacy administrator
Ryota Ashiki

Procedure

We will send specific instructions and an inquiry form that is appropriate for the type of inquiry received by the help desk.

(1) Once you have received the form(s), follow the instructions to fill out the required items.
(2) Send us the completed forms along with two forms of identification, as outlined below.

Identification

In order to confirm your identity, we require that you send copies of two of the forms of identification listed below with the completed inquiry form. If you are unable to provide two forms of identification, please contact us for further instructions.

(1) A copy of your driver's license
(2) A copy of your passport
(3) A copy of your residence card
(4) A copy of your residence certificate
(5) A copy of your health insurance card
(6) A copy of your student ID

If you are making an inquiry on behalf of a minor for whom you are a parent/guardian, you must send a copy of your abridged family registry or residence certificate on which the names of both you and the minor are included to prove your relationship to the minor.

Fees

There is a fee of 1,000 yen for each inquiry.

Certified Personal Information Protection Organization and Office to which Complaints May Be Addressed

Our company is a member of the following certified personal information protection organization.

Japan Information Processing Development Corporation（JIPDEC）

Certification Number: 10820864(07)

Complaints may be addressed to the Personal Information Protection Consultation Office of the Privacy Mark Promotion Center.

URL：http://privacymark.jp/

Revisions to this Page

The contents of this page may be revised in order to further enhance the protection of personal information or in response to new enactments or amendments to laws and guidelines.

Broadmedia Corporation Is Certified to Display the Privacy Mark

The Privacy Mark System: The Privacy Mark System calls on third party organizations to evaluate and certify that business operators have an appropriate system for the protection of personal information, and grants the use of the "Privacy Mark" logo as proof of their compliance.